Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing registered card details for making top-ups via mobile

The card I use to top up my phone expires this month. I'm wondering how to change the details in order to keep topping up by card.Is it just a case of putting in the new details the first time I top up with it, and it will then remember it and allow ...

No data roaming

Hi,I arrived in Korea on Sunday and my data roaming was working. I switched off the data roaming and then turned it back on again, but now it's now working.The settings are idata.o2.co.uk and vertigoI can't chat on the computer or my phone for some r...

Resolved! 4 digit code SMS from O2Wifi

I recently ugraded to an iPhone 4s and a few days later I recieved an SMS from "O2 Wifi" which read "O2: Welcome to O2Wifi. Your code is XXXX" What's that for?

change direct debit date

how do I change my payment date to 1st of month

Resolved! Visual Voicemail on Pay & Go Go Go

I recently tasked myself with giving my old iPhone 4 to a relative, and a prerequisite was that they have Visual Voicemail.I have a chat transcript with O2 online customer services, telling me that VV will work on a Pay & Go Go Go tarrif. I ordered t...

Resolved! no service shown on iphone when new sim placed in.

blackberry was stolen, lost my old number with it, got new phone (iphone)to replace the stolen one and asked slow2 i mean o2 to send replacement sim out, never arrived.placed a temporary 3g sim in iphone and set it up. now o2 suggested i go to store ...

can you downgrade bill if not taking a new phone out.

im paying £23.50 a month. can i downgrade my package if not taking new phone out.

Resolved! O2 Sim Card Activation

I transferred my contract from Pay Monthly to Pay as you Go and was informed that it would take 24 hours to activate my sim card, following the cancellation of my contract. I am currently without a phone and would like my new sim card activated but c...

Resolved! Staying on O2 after contract expires

Hi - Anybody any ideas what sort of monthly contract I can negotiate when my 2yr contract ends for my iphone 3GS? I currently pay £35 for unlimited texts, 500mb data and 600 mins. Id like to keep the same tariff, but thought I could reduce my monthly...

Resolved! how do i email support? a contact us form etc?

i get either a snail mail address, a phone number or "ask lucy" none are acceptable i want to ask a simple question.

O2

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