Solved: Order

Scott324 · ‎04-04-2019

This is my first time ordering a phone contract. I placed my order on Thursday the 27th of March and I haven’t hear anything back about my order. What do I do?

MI5 · ‎04-04-2019

@Scott324 contact customer service to see if you were accepted or not and if the phone is in stock

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-04-2019

@Scott324 contact customer service to see if you were accepted or not and if the phone is in stock

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎04-04-2019

@Scott324 Also check your email spam folder.

I DO NOT WORK FOR O2

Anonymous · ‎06-04-2019

If your accepted and things have processed then a email should be sent if not then contact O2 at https://www.o2.co.uk/contactus

You could also be rejected for a number of reasons if you have a Good Credit Rating or Not!

EmilieT · ‎08-04-2019

Good morning @Scott324 , and welcome to the forum

Did the advice @MI5, @Bambino and @Anonymous shared above help you find out more about your order since you posted last week? It'd be great if you could let us know how you're getting on with this order, and whether you need any further help with it!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Order

Sim only renewal coming up

Calls and SMS temporarily unavailable

How do I cancel a order

how to speak to someone at o2

ESim issues