Can’t see my orders

[Niy]

ordered a phone on Monday can’t see it in my orders is it just me or do other people have this problem?

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[Niy]

I have spoken to the sales team about it ins oscillating media they said if a known issue they’re trying to sort I was just making sure it isn’t just me. 
also when I ask them to look at my

order status after the email confirmation the line either hangs up or they stop messaging on social media. 

[pgn]

Be persistent if using FB Messenger to communicate with O2's Social Media team, @Niy 

Note O2's systems usually update overnight, so check again this morning.

Good luck!