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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 240613 Views
  • 2 replies
  • 2 kudos

Resolved! Not account holder

Hi, I am just looking for advice I haven’t been able to get much help from o2 and wondered if there was any other way of going about it. I pay for my own and my brothers phone contract and have done for a few years but the account wasn’t opened by my...

Mm by • Level 1: Joiner
  • 1521 Views
  • 6 replies
  • 0 kudos

Resolved! Using Data left on phone sim in home router

Hello, I have plenty data left on my simcard every month, as I have two sim cards but I only use one on my phone. I also hve 4g router at home ( Huawei 4g B525) and I was wondering if I could put one of my phone sim cards to the router and use my mon...

Viola by • Level 1: Joiner
  • 1482 Views
  • 3 replies
  • 0 kudos

Resolved! Outage of O2 Services

Can you please add me to your compensation list as this was just not good enough - especially when I wasn't able to get on to wi-fi all day!! Thanks.

Cath by • Level 1: Joiner
  • 1174 Views
  • 5 replies
  • 0 kudos

Resolved! Compensation

I don’t think that good enuff there people went out of business and there people that has kids that schools and nursery can’t get hold of the parents because the phone was down and we have to pay the phone bill compensation should be more though stre...

Sarah11 by • Level 1: Joiner
  • 1790 Views
  • 7 replies
  • 0 kudos

Resolved! Compensation

I hope O2 are going to be giving compensation out for the inconvenience of having no service at all unable to do anything on the 06/12/18.

Angry by • Level 1: Joiner
  • 1912 Views
  • 3 replies
  • 0 kudos

Free Tablet

Just bought a new Hauwei which a free tablet was offered with the deal. The table has not arrived, phone arrived on Monday 3rd and no tablet, but order showing as complete. Do i need to do something to claim the tablet? Thank you

LandAgent by • Level 1: Joiner
  • 2700 Views
  • 12 replies
  • 0 kudos

Resolved! O2 Travel

I am currently in the United States. I travelled here on Nov 9th. I have just received notification of my latest bill and find a daily charge of £4.16 adding up to £104.I do not recall ordering this service, and have only used the phone sparingly for...

MartynW by • Level 1: Joiner
  • 1057 Views
  • 4 replies
  • 0 kudos

Resolved! Complaining about loss of all services 06 DEc 18

The hassle caused by the complete loss of both network and internet for the duration of the working day on the 06 Dec 18 in unquantifiable my question is what is O2 going to do to compensate loyal customers?

TimR by • Level 1: Joiner
  • 2121 Views
  • 4 replies
  • 0 kudos

Resolved! Compensation

Is everyone on o2 automatically being compensated for the loss of phone and internet yesterday?

Smith by • Level 1: Joiner
  • 2939 Views
  • 15 replies
  • 0 kudos

Resolved! Compensation

How are some pay monthly customers getting more than 2 days money? Surely everyone should be getting the same?

Smith by • Level 1: Joiner
  • 1205 Views
  • 2 replies
  • 0 kudos
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