Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Text scam

I just received a text message from a number I don’t know. The text message read ‘ FreeMsg: Reminder. You are subscribed to Books4you for £4.50 every week from Lasevia until you text STOP to 83463. HELP? 03300538806‘ I instantly googled the number an...

Spending rewards

I have accumulated £35 in pay & go rewards. I wanted to spend this on accessories in the online shop. I signed into my account and having selected my purchases there is no option to redeem my rewards - just a choice of payment cards. I've 'chatted' o...

Resolved! Sharing Data

I want to start sharing data with a family members O2 mobile. I have contacted 202 & O2 Gurus and no one can answer what i need to do! I am on a tariff which allows sharing data (they could confirm that) but as to how to share the data i have no ides...

Resolved! setting up answering machine while abroad

How do I set up my call answering service from abroad?

Sip protocol blocked on Mobile Data?

Hi all.Is the SIP protocol blocked by default on Mobile Data?I can connect to my home VOIP server from my phone whilst on the local LAN and also on the separate internet connection in the house (so I know it works ok), but as soon as I switch to mobi...

4G & Data in Chester City Centre

Hi, I was wondering if anyone else has issues with their data in Chester City Centre? Every single time go into the centre, regardless of time of day, my data seems non-existent. My phone still shows 4G, but I can't recieve Whatsapp messages or pull ...

O2 Upgrade on us promise is false

Does anyone else feel the "Upgrade on Us" scheme is a complete lie, and absolutely false advertising? I took out a 30GB tariff last year with the promise that after 12 months I could "uogrde to a new handset on us", but now find they want over £900 f...

Resolved! Blocked numbers

Hi I'd like to unblock a number but Dont have my old phone so won't show me my blocked numbers can I do this on my account

Resolved! Cancel, pay off phone within cooling off period

I am looking to cancel, pay off phone, that I took out earlier this week. Can I cancel and keep my phone within 14 days, or does it need to wait until day 15?

Resolved! Can I end my contract early?

If I would like to end my contract earlier- I know that I have to pay off my phone- but is that all? or I do I have to pay anything else? and can I do it and transfer my number somewhere else?

O2

Forum Posts