Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237472 Views
  • 2 replies
  • 2 kudos

Resolved! problems paying overdue bill

phone is disconnected, cant call 202/ 2729/ 0800 number as it wont connect me to the payment line, nor will my02 accept my card details, refuses the expiry date on my card even though its clearly what it says on the card.I dont have a landline either...

Resolved! Cancelling contract in my name

Hi, I got a contract for my partner in my name and I know his contract was due an upgrade in August. How do I cancel this contract as we have now split up for good and I no longer what him having it in my name

Kelly1 by Level 1: Joiner
  • 1152 Views
  • 4 replies
  • 0 kudos

Resolved! Haven’t received order confirmation email

I ordered a pair of Apple AirPods for click and collect. Order receipt says I need to take ID and confirmation email to collect but I haven’t received an email? Money been taken from account but worried I won’t be able to collect it without the email

Resolved! Phone contract

So o2 rang me today and said I passed the credit check for a Samsung j6 but I haven't received the legal documents or email confirmation ?

Cherelle by Level 1: Joiner
  • 924 Views
  • 2 replies
  • 0 kudos

Resolved! how do i switch on voice mail

Hi I want to be able to receive voicemails on my phone but people can't leave them. How do i switch it on? thanjsadele

adelebw by Level 1: Joiner
  • 1569 Views
  • 3 replies
  • 0 kudos

Resolved! PAC Code

Received my PAC Code, days ago O2 stated it word be ported out, I'm still no further forward after being told it would take 2-3 days, typical O2 will delay things, meanwhile can't do anything with the phone because it's in limbo, phone which I bought...

Amanda by Level 1: Joiner
  • 2021 Views
  • 4 replies
  • 0 kudos

Resolved! End of contract

My contract finished this week therefore it is my understanding my tariff should reduce as I am no longer paying off my phone. Is this right? If so is O2 just going to keep taking the higher amount until I bring it up??

RAB by Level 1: Joiner
  • 1032 Views
  • 3 replies
  • 0 kudos

Resolved! Credit Check Agreement

Hi,I’ve been in contact with O2 Support all day and I’ve come to the conclusion that I need to agree to the Credit Check Agreement.I’ve recieved emails showing my credit check agreement but not clear way to return it other than to print it out, sign ...

Oscar by Level 1: Joiner
  • 1902 Views
  • 8 replies
  • 0 kudos

No warning when exceeding minutes

I'm a light user but last month I went over my minutes and ended up with a whopping bill! Firstly, I wonder why O2 notify you when you're reaching your data limit, but choose not to for minutes?Secondly, 45p/min when you stray over your limit is dayl...

Anonymous by Not applicable
  • 8965 Views
  • 12 replies
  • 0 kudos

Resolved! Books4you scam

Was just looking down one of those facebook list links and after a while it suddenly took me to this books4you page mid-scroll so when i took my finger away it took that as a click and then i recieved this message "FreeMsg: Thank you for subscribing ...

E453 by Level 1: Joiner
  • 10129 Views
  • 5 replies
  • 0 kudos