Order

[Scott324]

This is my first time ordering a phone contract. I placed my order on Thursday the 27th of March and I haven’t hear anything back about my order. What do I do?

[MI5 · Accepted solution]

@Scott324 contact customer service to see if you were accepted or not and if the phone is in stock 

http://www.o2.co.uk/contactus

[Bambino]

@Scott324 Also check your email spam folder.

[Anonymous]

If your accepted and things have processed then a email should be sent if not then contact O2 at https://www.o2.co.uk/contactus

You could also be rejected for a number of reasons if you have a Good Credit Rating or Not!

[EmilieT]

Good morning @Scott324 , and welcome to the forum 

Did the advice @MI5, @Bambino and @Anonymous shared above help you find out more about your order since you posted last week? It'd be great if you could let us know how you're getting on with this order, and whether you need any further help with it!