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trying to pay ny bill

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Camnat01
Level 1: Joiner
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on ‎23-10-2019 17:54

on ‎23-10-2019 17:54

struggling to pay my bill its syaing calls are diverted but cannot connect through any numbers 

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MI5
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‎23-10-2019 17:58 - edited ‎23-10-2019 18:00

‎23-10-2019 17:58 - edited ‎23-10-2019 18:00

@Camnat01 

All contact numbers here Guide: How to find help & contact O2 and all ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

You can call customer service from any phone for free on 0800 032 1402.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151911 Posts
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‎23-10-2019 17:58 - edited ‎23-10-2019 18:00

‎23-10-2019 17:58 - edited ‎23-10-2019 18:00

@Camnat01 

All contact numbers here Guide: How to find help & contact O2 and all ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

You can call customer service from any phone for free on 0800 032 1402.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎23-10-2019 18:00

on ‎23-10-2019 18:00

@Camnat01 Has your service been disconnected for non-payment? You can call customer service from any phone for free on 0800 032 1402 to try to sort this out. Once you do, you should consider setting up a Direct Debit to avoid future problems like this.

I DO NOT WORK FOR O2



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EmilieT
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on ‎25-10-2019 14:43

on ‎25-10-2019 14:43

Hey @Camnat01, did the advice above help you get this in order since you last posted?

 

Welcome to the community!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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