Pac request

[Anonymous]

I recently got my PAC from my last provider (Vodafone).

I filled out the online form at o2.co.uk late on Monday night (2-1-17) but haven't had anything back from o2 yet.

Is it too early to be worried or should I give o2 a call?

Thanks.

Rob.

[MI5 · Accepted solution]

You should have heard by now, either try the form again or call CS in the morning. 8-8.30 is best time to call.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=port_migrate&case=Port/Migrate%20In%20Form

[Bambino]

@Anonymous  Definitely call customer service again, but your number won't port until next week at the earliest now.

[MI5]

Yeah, Tuesday at the earliest....

[Anonymous]

I spoke to customer services this morning and he said that there was an error on the online form which meant not enough security data had been requested so it had been declined.

He then guaranteed that I would get my old number by Monday 9th!

Let's see ...

[MI5]

Hope I lose but I'll take a bet it will be Tuesday

[jonsie]

I won't be taking you up on that bet....

[Anonymous]

Just spoke to them ... it's due to go through tomorrow (Tuesday). Or maybe that should be mañana.

[Cleoriff]

Yes it was said previously on the thread that it would be Tuesday at the earliest @Anonymous

[MI5]

What do I win ?