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Old bills

Spot
Level 1: Joiner
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Hi, I'm trying to access old bills to print off for my records but can't seem to find a way to do so, I can get the bills but there is no option to download previous bills?

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pgn
Level 77: Grand Master
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@Spot - depending on whether your account still uses the Legacy billing system (you need these steps: Guide: How do I get to the 'Download Bill' page? if so) or the new 360 system, in which case you need @Enlli's instructions:

 - Select A Circle (which does not matter)

 - Choose previous Usage

 -Scoll to the Bill Section and choose View Airtime bill

 - From the page that opens you can view and download the latest bill or select Billing History to view and download others.

You are in the new 360 system if your app looks like this:

 

Screenshot_20231014_092649_Chrome.jpg

 

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pgn
Level 77: Grand Master
  • 39180 Posts
  • 243 Topics
  • 1778 Solutions
Registered:

@Spot - depending on whether your account still uses the Legacy billing system (you need these steps: Guide: How do I get to the 'Download Bill' page? if so) or the new 360 system, in which case you need @Enlli's instructions:

 - Select A Circle (which does not matter)

 - Choose previous Usage

 -Scoll to the Bill Section and choose View Airtime bill

 - From the page that opens you can view and download the latest bill or select Billing History to view and download others.

You are in the new 360 system if your app looks like this:

 

Screenshot_20231014_092649_Chrome.jpg

 

Message 2 of 2
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