16-10-2023 01:09
Hi, I'm trying to access old bills to print off for my records but can't seem to find a way to do so, I can get the bills but there is no option to download previous bills?
Solved! Go to Solution.
16-10-2023 06:58 - edited 16-10-2023 07:00
16-10-2023 06:58 - edited 16-10-2023 07:00
@Spot - depending on whether your account still uses the Legacy billing system (you need these steps: Guide: How do I get to the 'Download Bill' page? if so) or the new 360 system, in which case you need @Enlli's instructions:
- Select A Circle (which does not matter)
- Choose previous Usage
-Scoll to the Bill Section and choose View Airtime bill
- From the page that opens you can view and download the latest bill or select Billing History to view and download others.
You are in the new 360 system if your app looks like this:
16-10-2023 06:58 - edited 16-10-2023 07:00
16-10-2023 06:58 - edited 16-10-2023 07:00
@Spot - depending on whether your account still uses the Legacy billing system (you need these steps: Guide: How do I get to the 'Download Bill' page? if so) or the new 360 system, in which case you need @Enlli's instructions:
- Select A Circle (which does not matter)
- Choose previous Usage
-Scoll to the Bill Section and choose View Airtime bill
- From the page that opens you can view and download the latest bill or select Billing History to view and download others.
You are in the new 360 system if your app looks like this: