2 accounts one email address

[Lauz]

Hi, I have 3 accounts in my name and email address which I pay for by direct debit, however, I can only see the details for one. Can you link the other 2 or how can I log in to see the details of my other bills? 

[TallTrees]

Hi @Lauz 

Welcome to the O2 community We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 

[MI5 · Accepted solution]

@Lauz 

Try the below steps to try and re-link your accounts?

Login to My O2 with the newly created account

From the My O2 drop-down menu select 'Manage your details'

Your delegates

Add Delegate

Enter details and add Delegate for the other account

You will then get an email to your associated email account, follow the link in this email.

Read the details and accept.

Enter information and submit.

Both accounts should then show on your original login.