@ewanrw wrote:
It's not online yet, but Ofcom have released a statement saying O2 are not in breach of any regulations with respect to their most recent price increase.
That'll surely annoy a few keyboard warriors.
Yep, seems like the nail in the coffin of any of our hopes to seek redress from OFCOM or the ombudsman. I have yet to have a reply from the ombudsman myself, but the way things are looking at the thread over on moneysavingexpert it seems like the "old boys club" have decided to club together and tell punters to get stuffed.
I'll have to resign myself to paying the extra and leaving o2 at the first possible opportunity (just 22 months to go!)
Very sad. I joined o2 with such optimism, and now feel very jaded at an organisation which clearly doesn't give a stuff about it's customers - still no official response on this forum regarding the price hike, little to no official representation on this forum at all, noticably worse call quality and data sepeeds in Stoke and the surrounding area than even two months ago! I remember a friend telling me about the o2 of old - the one that called him whenever he exceeded his allowances and offered to uplift him to a new tarrif and backdate it for the month, a company which he said he would never leave. That company seems to be dead.
Other networks are offering inclusive roaming and making communication abroad cheaper for everyone - o2 are doing a complete 360 and making communicating abroad more expensive.
