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Ayuda

Jhova
Level 1: Joiner
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on ‎01-07-2025 10:14

on ‎01-07-2025 10:14

Good morning, I purchased an iPhone 14 Plus on Sunday and haven't received a response. The down payment was deducted from my card. I'd like to know what happened and in my basket it appears that your order has gone through credit verification

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MI5
Level 94: Supreme
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on ‎01-07-2025 10:39

on ‎01-07-2025 10:39

@Jhova 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
In response to MI5
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on ‎01-07-2025 10:43

on ‎01-07-2025 10:43

@Jhova 

Unfortunately O2 does not have a live stock system so you will probably find it's actually out of stock when you follow the advice from @MI5 above. 

Veritas Numquam Perit

Girl in a jacket
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