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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 228170 Views
  • 2 replies
  • 2 kudos

Resolved! Armed forces discount

I have recently joined O2 and was wondering if they do a forces discount on pay monthly contracts .

Anonymous by • Not applicable
  • 1620 Views
  • 2 replies
  • 1 kudos

Resolved! Please can someone from O2 phone me - I want to leave!

I'm absolutely fed up of how impossible it is to cancel and leave your 'service'. PLEASE phone me whenever you have the time as you clearly don't want to answer when I call. On hold to 202 for two hours listening to terrible music of such poor qualit...

Anonymous by • Not applicable
  • 5599 Views
  • 7 replies
  • 0 kudos

Resolved! Account confusion

I recently upgraded my phone and account to a monthly tarriff - I can't accesss my account details online. I was given a new user name on 16 April 2013 but when I try to use this to sign in it goes back to my old phone and account details as my user ...

Anonymous by • Not applicable
  • 827 Views
  • 1 replies
  • 0 kudos

Resolved! Online bills

Can I change the phone numbers on my itemised online bill to names so that I don't have to keep working out who I've called?

Anonymous by • Not applicable
  • 983 Views
  • 3 replies
  • 0 kudos

Brilliant customer service today !!!!!!!!!!

Just got to mention this, because of all the bad vibes of late, and also myself recieving poor service from O2. But....... Called in this morning, to pay my wife's bill, and was met with a lady called Louise. No long call wait, queued for about a min...

Anonymous by • Not applicable
  • 2963 Views
  • 6 replies
  • 5 kudos

Resolved! bill

I cannot acces my bill.I go round in circles.I am asked to change my password. I get an email to confirm that my password has been changed successfully then when I sign in it is exactly the same: no access to my bill. Very irritating

Anonymous by • Not applicable
  • 560 Views
  • 1 replies
  • 0 kudos

Resolved! Unwanted contract

Hi,Has anyone had this problem. (I'll try and keep it short). I got a sales call on my mobile. I am on PAYG, always have been. Sales offered me a tariff £2 or £3 cheaper. After all the sales talk and I was in work at the time, I agreed to a new tarif...

Anonymous by • Not applicable
  • 1610 Views
  • 8 replies
  • 0 kudos

Resolved! Broken Contract Phone

Hi My Blackberry has suddenly stopped working and I don't have insurance or anything. I'm on a 2 year pay monthly contract and not due an upgrade until January. I would really like to see if there is anyway to upgrade early or anything rather than bu...

Anonymous by • Not applicable
  • 1299 Views
  • 2 replies
  • 0 kudos

Resolved! Urgent Bill Payment

I need to pay my bill urgently. The option to pay online with card is no longer available which is very odd!!! and my outgoing calls are blocked. please can you sort it out asap? thanks

Anonymous by • Not applicable
  • 1248 Views
  • 6 replies
  • 0 kudos
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