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Voice mail number

Anonymous
Not applicable

on ‎22-11-2013 17:14

on ‎22-11-2013 17:14

I have a very basic Nokia phone that only does calls and texts. I received a voicemal and when I tried to listen to it I was asked to input my voicemail number first, i mistakenly  thought this meant my mobile number. There is no  option anywhere in my phone to 're set voicemal number' or anything similar. Will I need to contact o2 directly?

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MI5
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on ‎22-11-2013 17:18

on ‎22-11-2013 17:18

Default PIN is 8705.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎22-11-2013 17:21

on ‎22-11-2013 17:21

Help link http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Be sure to change the default pin ASAP to protect your privacy.
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MI5
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on ‎22-11-2013 17:22

on ‎22-11-2013 17:22

Having just re read your post the number to dial is 901 to retrieve VM's - Is this what you wanted?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎22-11-2013 17:28

on ‎22-11-2013 17:28

To change the number on your phone goto Messaging > Voice Messages > Voice Mailbox Number type in 901 and press save.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎22-11-2013 18:55

on ‎22-11-2013 18:55

@MI5 wrote:
Having just re read your post the number to dial is 901 to retrieve VM's - Is this what you wanted?

I think you were right the first time, I read it twice and he does say he heard the message asking for his pin, which he calls his number.

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