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O2 still haven't paid

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Anonymous
Not applicable

on ‎12-11-2017 10:57

on ‎12-11-2017 10:57

02 need to pay me a refund been going on a while now the advisers on the phone do not help. I went in to my local o2 store and thay will not help either. When this is resolved I will never shop at 02 again very bad customer service. Can Anyone give me advice about my problem
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Anonymous
Not applicable

on ‎20-11-2017 10:00

on ‎20-11-2017 10:00

it's for a new contract I took out then cancelled because I found a better deal the adviser told me I would be refunded since then nothing.
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎20-11-2017 10:09

on ‎20-11-2017 10:09

You need to keep chasing customer service or raise a complaint
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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