Solved: Calling O2 from Australia

Anonymous · ‎20-11-2017

Hi I’m out in Australia and want to contact O2 to unblock my phone so that I can put a pay as you go sim in whilst I’m here.
I can’t call the 0844 number and am not switching my phone on as the charges are too high. Is there a none 0800 number I can ring from a landline to speak to O2?

MI5 · ‎20-11-2017

+44 3448090202 is free from abroad on a O2 phone.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-11-2017

+44 3448090202 is free from abroad on a O2 phone.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎20-11-2017

@AnonymousDetails of unlocking your phone are here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

You can request an unlock via MY O2 (link given in the guide I have posted)

Edit: This is all presuming you want to UNLOCK your phone and not UNBLOCK it...(two different things.)

Veritas Numquam Perit

O2

Calling O2 from Australia

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card