Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 248335 Views
  • 2 replies
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Resolved! Email contact

I've tried the "guru" route (useless). I've phoned (worse than useless). Is there an email address I can use to either resolve an issue or better still complain? O2 seem to dislike things in writing.Steve

Anonymous by Not applicable
  • 1083 Views
  • 2 replies
  • 0 kudos

Aerial direct

I have two phones with o2 and somehow a couple of years ago now aerial direct took over one of them. I never noticed much difference just that they were a partner of o2. During my last upgrade I chose a sim only deal which with every network is a 12 ...

Anonymous by Not applicable
  • 1960 Views
  • 8 replies
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Resolved! unwanted calls and messages

Getting phone calls from Sheffield and Leicester areas and then hang up - such a problem.... how do I block and report?

Anonymous by Not applicable
  • 766 Views
  • 1 replies
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Resolved! Help with billing

Hello everyone,Since the roaming details changed, that's my first time abroad. In the EU zone I used to use the O2 travel option before and when I arrived (the same country I'm usually using it at) I automatically set it up and got a confirmation tex...

Resolved! Shortcodes

Hi. I've just got my o2 bill for this month and within the 'Premium and Information Services' section I have been charged £5.00 under shortcode 70075. Does anyone out there know what's this was for please? Clearly I have bought something and forgotte...

Anonymous by Not applicable
  • 1318 Views
  • 2 replies
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Resolved! O2 Open Website not working

Have been trying to verfiy my account for an O2 open discount, I have received an confirmation email but clicking on the link doesn't seem to work and the website is slow before returning an error. Anyone know when this is likely to be fixed? I live ...

Anonymous by Not applicable
  • 1953 Views
  • 5 replies
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Resolved! Credit Check System Left Me Phoneless

So I recently took out a contract (12 Days ago) for a Oneplus 3t in store and everything went well and I got the contract, then Oneplus decided to make a more beautiful colour of the phone which came in a 'Midnight Black' I was advised that the only ...

Anonymous by Not applicable
  • 3343 Views
  • 11 replies
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Navigating to download bill screen

In trying to answer another query (the Vat invoice thread) I checked for a how-to guide to get to where you download the bills from. While there are a number of instructions, there isn't actually a detailed guide (including pictures!) that shows how ...

sign in.jpg landing page.jpg my device.jpg allowances top.jpg
gmarkj by Level 67: Unsung hero
  • 7195 Views
  • 18 replies
  • 3 kudos