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Anonymous
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Accepted Solution

Live chat ???

It keeps saying they are looking for an agent to help but I've been waiting for 2 hours ????
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Posts: 100,689
Topics: 547
Solutions: 12,810
Registered: ‎04-04-2012

Re: Live chat ???

There have been a few problems lately.
All we can suggest is that you keep trying or ask us if we can help?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,004
Topics: 572
Solutions: 3,825
Registered: ‎04-01-2009

Re: Live chat ???

Highlighted
Posts: 100,689
Topics: 547
Solutions: 12,810
Registered: ‎04-04-2012

Re: Live chat ???

I just tried here and got connected immediately https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Live chat ???

Thank you to all
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Posts: 80,004
Topics: 572
Solutions: 3,825
Registered: ‎04-01-2009

Re: Live chat ???

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Anonymous
Posts: 0

Re: Live chat ???

They all say the same thing. I still can't get connected to any
Highlighted
Posts: 80,004
Topics: 572
Solutions: 3,825
Registered: ‎04-01-2009

Re: Live chat ???

Highlighted
Anonymous
Posts: 0

Re: Live chat ???

Why can't I get through ? It's nearly been 3 hours now
Highlighted
Posts: 100,689
Topics: 547
Solutions: 12,810
Registered: ‎04-04-2012

Re: Live chat ???

No idea - just keep trying, but it is working.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)