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O2 refresh

Charmaine1
Level 1: Joiner
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on ‎09-07-2020 21:21

on ‎09-07-2020 21:21

How do i know if i am a o2 refresh customer?
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jonsie
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‎09-07-2020 21:25 - edited ‎09-07-2020 21:32

‎09-07-2020 21:25 - edited ‎09-07-2020 21:32

Where did you buy the phone @Charmaine1 

If from O2 then it's a Refresh

From anywhere else it's a standard contract

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎09-07-2020 21:29

on ‎09-07-2020 21:29

@Charmaine1 wrote:
How do i know if i am a o2 refresh customer?

@Charmaine1 

You have two bills.

One for device and another for airtime.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎10-07-2020 10:49

on ‎10-07-2020 10:49

Hey @Charmaine1 , welcome to our community! slight_smile Hopefully you got all the information you needed about O2 Refresh above, but do pop back in and ask if you have any additional questions the community could help with. 

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