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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 241352 Views
  • 2 replies
  • 2 kudos

Spend cap

Can I increase my spend cap without having to call customer services.

Access to free Auidable

Hello, when I upgraded my phone I was given 3 months of audible subscription, I have not accessed yet. How can I do this?

Tam75 by • Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Resolved! Genuine or not

I received this txt message tonight anyone Russ had one?From O2: We've been unable to process this months payment. To avoid termination visit: [link removed]

Daz07 by • Level 1: Joiner
  • 706 Views
  • 3 replies
  • 0 kudos

Resolved! Sim only switch

Hi I'm on a contract which ends in a month and have found a great sim only deal on here however it expires 10 days before my contract ends. Is there any way I can either switch to the sim only deal now or ensure I can get that deal when my contract e...

T29 by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! Is this a legit o2 text?

Hi i just received this text:O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: https://o2.uk.b5g02.com/?o2=2The number it came from was +44 7487 409752I am worried because my bill is du...

Megz by • Level 1: Joiner
  • 676 Views
  • 3 replies
  • 0 kudos

New phone no signal

New iPhone 11, no signal for O2 so doesn’t work if away from Wi-fi. auto transferred and set up fine last night but now I’m out (thankfully found some Wi-fi) but phone not working

Rachel30 by • Level 1: Joiner
  • 416 Views
  • 2 replies
  • 0 kudos

Volunteer for NHS & Have Blue Light Card but O2 will not honor this

Hi all, I am a volunteer for the NHS and have been advised that I am eligable for the discount. I have a blue light card which also advises that I am eligable for discount. When I contact O2 I am not able to provide a payslip or NHS email as I am a v...

Phil1011 by • Level 1: Joiner
  • 1981 Views
  • 4 replies
  • 0 kudos
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