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Smashed phone on monthly contract - do I replace phone with PAYG and link it to monthly account?

GreenLeigh
Level 1: Joiner
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I have a smashed phone and an outstanding monthly contract. 

I need to replace the phone. Do I buy a PAYG phone and use the existing SIM.

 

And how do I speak to O2 about it - no way to contact them online or by phone?

 

Thank you.

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MI5
Level 94: Supreme
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@GreenLeigh 

Yes, you can put your sim in any O2 or unlocked phone.

O2 phones here https://www.o2.co.uk/shop

or check Amazon for a wider choice of unlocked phones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152052 Posts
  • 651 Topics
  • 28916 Solutions
Registered:

@GreenLeigh 

Yes, you can put your sim in any O2 or unlocked phone.

O2 phones here https://www.o2.co.uk/shop

or check Amazon for a wider choice of unlocked phones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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