Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241188 Views
  • 2 replies
  • 2 kudos

Resolved! Unlock my old hand set

Hi there I need to unlock my old iPhone as I have given it to a friend who is on Vodaphone to use while his phone is broken.Can you advise how this can be done please?

Mart4 by Level 1: Joiner
  • 547 Views
  • 3 replies
  • 0 kudos

Just moved to O2 from Virgin

Just moved over form Virgin. I've just put in my new SIM card in my iphone but I can't seem to receive calls or messages. I want to keep my old number so i added the PAC code when i ordered online. On my online account its showing my old number still...

rmjohns2 by Level 1: Joiner
  • 538 Views
  • 2 replies
  • 0 kudos

Unlocking my phone from o2

Can anyone tell me how long it takes o2 to unlock a phone that is tied to them ? I am asking as I know that I could get the phone unlocked within an hour, I have asked o2 to unlock the phone but they have not done so and it has been a few days now. T...

lynnie1 by Level 1: Joiner
  • 483 Views
  • 2 replies
  • 0 kudos

Resolved! new customer and new phone has not arrived and no one can help

I am a new customer with 02, signed up yesterday awaiting phone to be delivered to be advised that it isnt coming, reason is not known, courier issue but they dont know how as the couriere isnt picking up the calls from 02. I have recieved my Bill to...

Bain by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Resolved! Issue transferringold number over.

Each time I try to transfer my old number from GiffGaff to my new o2 Samsung s20 I receive a failure message.Any help gratefully received as my pac code expires on August 20th

MANDY76 by Level 1: Joiner
  • 2668 Views
  • 10 replies
  • 0 kudos

Resolved! Credit Referal

It’s been around 2 months that I’ve been trying to get a response from the credit referrals team and desperately need them to reply, otherwise I run the risk of messing up a mortgage application.This was for an Apple Watch adding onto my existing con...

Fisher22 by Level 1: Joiner
  • 531 Views
  • 3 replies
  • 0 kudos

Resolved! O2 family

Can 2 accounts join for o2 family discount?

Stonesy by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Apple watch

I’m looking to take out a Apple Watch contract but I already have a phone and contract I want to use it with how do I do this if I’m given a SIM card with a different tariff for the Apple Watch how can I just use it with my original contract and phon...

sherrie by Level 1: Joiner
  • 498 Views
  • 3 replies
  • 0 kudos