Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241181 Views
  • 2 replies
  • 2 kudos

Text from O2?

Hi My monthly bill is almost always taken by DD from my bank on the 24th of each month. I have today received a text informing me that my latest payment has not been able to be processed and that I should go to [link removed for safety] and update my...

TP2 by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

I need to have my tariffs billed separately so that the discounts are applied separately.

Alysha91 by Level 1: Joiner
  • 586 Views
  • 2 replies
  • 0 kudos

4G or 5G

Hi I've recently upgraded my O2 sim only to 100GBWhen I placed the order it asked if my phone was 5G ready I answered yes (I thought it was) but when I checked in settings it only said 3G & 4GMy phone is iphone 7 and the sim is on its way! Should I c...

Carbun by Level 1: Joiner
  • 521 Views
  • 2 replies
  • 0 kudos

08000890208

I have received a call from the above number claiming to be from O2 and offering me an upgrade to Iphone 11 . I called back the number and it was answered very quickly by someone claiming to be O2 Customer services. Has this happened to anyone

Shupi by Level 1: Joiner
  • 1416 Views
  • 3 replies
  • 1 kudos

Upgrading data amount

Hi all, I am wanting to upgrade the amount of data I get each month. I current pay monthly and my contract is up. When I try to upgrade it comes up about ording a new sim. Is there anyway I can keep my current sim card thats in my phone and just upgr...

EMO1 by Level 1: Joiner
  • 474 Views
  • 3 replies
  • 0 kudos

Cancellation of contract

Hi guys,May be a simple question but I can’t find any help.I am currently on a pay monthly contract till 30.10.2020.I have recently received a letter stating that and if I do nothing I will be moved into a 30 day rolling REFRESH contract.Alternately ...

Charges

Hi there, I am getting charges every month from Google Play stored I haven’t had an Android phone for around 4 / 5 years, why is this and can I get refunded????

McFaulds by Level 1: Joiner
  • 529 Views
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Dangerous scam messages with dangerous links?

Just receieved a txt message - apparently from O2 but sent from +447960568736.It says:O2: We were unable to process your latest payment. In order to avoid fees, please update your information via: https://o2.uk.inv-no9982.com/o2=2Using the O2 website...

pay off the old debt

A few years ago my girlfriend took out a monthly contract, she had to use my bank account as she doesn't have a direct debit account. Unfortunately for whatever reason she didn't finish paying the phone off and now my credit score has been affected, ...

tibor by Level 1: Joiner
  • 576 Views
  • 1 replies
  • 0 kudos

Discount

Hi I work for a company called one stop stores. Dose this entitle me to any discount on my account as one of my work colleagues told me she got discount on her account.

liamreid by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos