Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! how do i chat on line to o2?

how do i chat on line to o2?

Resolved! 02 open

Recently upgraded on new phone and only reason I took the deal was because I was getting my NHS discount and was told it would be easy to set this up. The website will not allow my NHS email to be entered and says it is not recognised. I do not want ...

Resolved! Text messages to competitions

I cannot send text messages to competitions. why is this. Every time I try to respond the explanation mark comes up with message failed. What do I need to do? Many thanks Jackie

Resolved! Multiple sims with the same number

Hi There,I am thinking of downgrading my phone, in order to stop staring at my phone so much. I have an old HTC android that uses a Mini Sim, that I'm intreagued to try using for a bit... but I currently have an iPhone 7. So I figure I need a new sim...

Resolved! Scam

HiI received a message from the number +447943611569 and the message said:O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [mod edit: removed to ensure safety]I believe this is a scam and s...

galaxy Fold 2 Ordered

Hi,Just wondered if anyone has any idea whats going on with this device. I ordered it on the 15th and got confirmation of my order.The next day the device disappearead from the website so I've no way of checking updates.My order is showing as awaitin...

Resolved! 5G - Noob Question

Quick question - pretty noob question i guess. If i buy a 5G enabled phone is it necessary to have to make changes to my contract in order to be 'enabled' for 5G or do I need a new sim in order to actually get 5G?Or is it a case of just buying 5G ena...

Student discount

Hi, I have been struggling to get my student discount through UNiDAYS, I have seen this issue with someone else that also had a previous contract with O2 through Carphone Warehouse, apparently this creates a glitch. I have been on the phone with O2 n...

Resolved! Changing tariff

If I change from a 30GB a month plan to the 60GB plan, will I get the extra data immediately?

Resolved! repair

ive been trying to get a return address to send my phone for repair but still not resieved one i just want my phone fixing

O2

Forum Posts