Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Charges abroad

Hi. We are going to Turkey next week. Will we be charged extra if we use our phones whilst we are there?

dc2201 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Bolt-on

How do I remove a bolt-on frommy account?

Barbara41 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! lost phone

Hello. I have lost my phone IMEI number is [Removed]. Police akcknowlegement number [Removed]. Can you help me replace it please. Doug

Dougie by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! cant use my data

OK so I had a contract with o2 I had a samsung S8 plus with 5GB of data and unlimited text and calls, I was a few months away from a upgrade (3- 4 months) so I decided to pay it off the difference and upgrade to the samsung s10 plus with 40GB of data...

Resolved! Changing_Tariff

Hey, i found this 12 month contract SIM for £20. It gives you 25 gb of data and unlimited text/calls. I currently have a £20 big data bundle pay as you go SIM, witch gives you 8gb of data and unlimited text/calls.I was wondering if i could upgrade to...

Resolved! Leaving o2

Please can I cancel my plan? 

AJ1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Puk code

Samsung S9

Fali by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Roaming not working

My roaming isn’t working in France. I have mobile data switched on and roaming on. The 3 G sign is on at the top of the screen. Still not working. I have tried changing the apn to still nothing

Artemis by Level 1: Joiner
  • 8 replies
  • 0 kudos