O2 open

[catpinky]

Hi, just wondering how long it takes for confirmation that O2 discount has been applied to your account after registering? Thanks

[79]

why did you stop my outgoing calls from the contract with the name Dumitrascu Marian contract number [Removed]

[Neats]

Finishing my contract in june , wishing to go to pay as you go , can not get through on the phone ???

[Cleoriff]

@Neats 

Ring any numberrs in this guide

Guide: Coronavirus Community Help and Support 

[gmarkj]

You would need to call customer services @79.

[PM26]

How do I set up family sharing

[Cleoriff]

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@PM26 wrote:
How do I set up family sharing

---

https://www.o2.co.uk/family-plan 

or

https://www.o2.co.uk/sharer-plans 

[Angie1965]

Hi. I am trying to access the O2 emplouee discount of 25% as I am employed by Vale of Glamorgan at one of their secondary schools but when I put my work email in says its not a valid work email. How do I sort this as I only have 28 days from date of receiving my new phone

[MI5]

@Angie1965 

Try calling customer service Guide: Coronavirus Community Help and Support 

Guide: O2 Open & Friends and Family discounts - How to sign up 

[Suebridgewater]

I haven't been able to pay my bill last month due to not getting payed I will be able to pay the full amount at the end of the month

[NatashaC]

Hi all,

I've just upgraded my iPhone, and I noticed I wasn't getting texts or calls whilst I was out walking.  My messages all came through when I got home and my WiFi kicked in.

When I look at my Settings - Mobile Data there's nothing there.  Instead of an option to switch on/off there's just an Add Data Plan option.  When I click on that it asks me to scan a QR code from my network provider, or Enter Details Manually. 

I didn't get an email from O2 with details of the new data plan, or a QR code to scan so I don't know what to do- does anyone have any suggestions?  It's the first time I've done an Online upgrade, due to the current situation.  I've always gone into a store before, so I feel like I must have missed something here.

Will be very grateful for any advice from the O2 community!  Thank you in advance.