Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Using in Euro zone

I'm going on holiday to Portugal do I need to inform O2 of this so I can use my allowance over there?

Resolved! Pay my monthly contract off

Is it possible to pay all my payment off as my my o2 app isn’t working for some reason

Resolved! Bill paid phone still not connected

Hi o pains my Bill for my phone yesterday but still have been reconnected help?

Resolved! Debit collection letter for Ipad

First time posting here, so I have a couple of iPads, phone and Apple Watch on contract with 02 been a customer for over 10 years. I’ve been working away from home for about 2 Months and a half to get home too fined out I some how missed a payment, t...

My mobile number has stopped working and its literally impossible to speak to someone

My number is showing emergency calls only and it is not possible to find live chat on o2 website and obviously i cannot call off my number. At a total loss.

What's going on with o2 Phone Accessory's.

On Monday, I placed an order for 2 items to be added on my next month's bill. I did this over the phone and everything went fine. I was told to wait around 3 to 5 working days or next day. However I haven't received an order confirmination and it's n...

Resolved! Payment

Hello I have got an unpaid bill at the moment, I need to change the date as I have a new job and my wages fall differently. Also could someone please take the bars off my phone until Friday when I will make full payment and start looking to upgrade w...

Resolved! Sim swap

New phone and new sim. So done sim swap about 4 hours ago but still unable to make calls or texts. This is now becoming a problem as only phone in the house plus used for work. How long does a sim swap take?

Resolved! Promise to pay

I called in to the payment management team earlier today and they have set up a promise to pay for the 10th of this month as I get paid on the 9th and changed my payment date but why is all my services been disabled even though I have agreed to promi...

Resolved! Damian litwa

hello I pay the bill on Friday, please do not turn off my number

O2

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