Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

12 month contract - payment declined Revolut

Hi, Does anyone know if O2 will take a Revolute Mastercard for payment of a pay monthly account? I've just tried to do this twice without any luck. I use this card all the time for small payments and never had a problem so it would be strange but not...

Resolved! Please cancel recent order

Hi I have recently just placed an order for a Iphone 12 pro max for 3 monthsCan I please cancel this order as I'm no longer interested on it. Please issue my 30gbp refund thanks. Kind regards, Kevin [mod edit: please do not post personal information ...

Resolved! Disney plus

How do I know when the 6 months free of Disney plus will end and I’ll start being charged? When I try to manage the subscription it just sends me to my airtime bill with no information. Thanks

Unable to upgrade after being disconnected in error

Hi, when trying to change my tarriff to sim only last year there was a mistake by o2 that meant I was receiving incorrect bills for a much higher amount, it went on for months and when the incorrect bills weren’t paid I was disconnected. O2 accepted ...

Resolved! How much is my bill

How much is my bill and can I set up a paymet plan

Resolved! contact number%20for%20%2002

How do I obtain the number to contact 02

Resolved! Email

I need to change my email . AOL have stopped sending emails. My new email is - **Personal info**. With reference to mobile number **Personal info** and the last account charge of 21.86 on 28 June 2021. I have paid this on 29 June 2021 but on checking...

Resolved! Calling Canada

£78.58 for a 30 Min. Call to Canada I feel is excessive charge. I have had this account for years and mainly use the internet .But anyway I feel this is an excessive charge.

Resolved! Termination Fees

I recently ported out of o2 due to the price increase. I received an email to say that because of these increases I was able to leave without any termination fees. My account is an airtime plan and a refresh. When I received my final bill , I was sho...

Unknown number

I have a number on my bill that I’ve been charged for texting but don’t recognise and I can’t find the texts. As this number has been messaged many times I’m at a loss. I can’t find an answer onlinePlease advise

O2

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