on 11-10-2018 12:17
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
on 11-10-2018 14:11
Great news @Harrysmum2008 but oh they hang on to your money as long as they can 😯
on 11-10-2018 21:19
Thanks for confirming @Marjo. I presume something must have gone wrong in my case then as I should have had the refund automatically. It would help if customer services knew what they were talking about as well (and actually managed to sound as if they were bothered O2 owed me nearly £200)!
@jonsie come on now, 7 working days would have taken us to Monday so they could have held on a few more days - just think of all the interest they've lost! 😄
on 11-10-2018 22:48
Obviously miscalculated....someone will be in trouble for that