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Former Staff
Posts: 7,871
Registered: ‎23-07-2014

Re: O2 Travel Inclusive - confused!

Hi @Harrysmum2008 that's great news. Smiley Happy I've checked regarding the refunds page, and the info there is correct.

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Posts: 84,456
Topics: 580
Solutions: 4,305
Registered: ‎04-01-2009

Re: O2 Travel Inclusive - confused!

Level 2: Apprentice
Posts: 50
Registered: ‎20-09-2016

Re: O2 Travel Inclusive - confused!

Thanks for confirming @Marjo.  I presume something must have gone wrong in my case then as I should have had the refund automatically.  It would help if customer services knew what they were talking about as well (and actually managed to sound as if they were bothered O2 owed me nearly £200)!

 

@jonsie come on now, 7 working days would have taken us to Monday so they could have held on a few more days - just think of all the interest they've lost! 😄

Formerly Traceyjs1975!
Posts: 84,456
Topics: 580
Solutions: 4,305
Registered: ‎04-01-2009

Re: O2 Travel Inclusive - confused!