on 11-10-2018 12:17
→ Access for You: Registration - Find out how to register for our Access for You service.
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on 11-10-2018 21:19
Thanks for confirming @Marjo. I presume something must have gone wrong in my case then as I should have had the refund automatically. It would help if customer services knew what they were talking about as well (and actually managed to sound as if they were bothered O2 owed me nearly £200)!
@jonsie come on now, 7 working days would have taken us to Monday so they could have held on a few more days - just think of all the interest they've lost! 😄