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O2 Refresh - once I've paid off device plan?

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dm1983
Level 1: Joiner
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‎11-03-2019 20:52

‎11-03-2019 20:52

So, I'm currently on an O2 Refresh contract.

 

I don't have a huge amount left on my device plan.

 

Once that is paid off, am I immediately free to switch to a better offer elsewhere or am I tied to O2 for a bit after that?

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MI5
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‎11-03-2019 21:00

‎11-03-2019 21:00

@dm1983 yes, once the device is paid off you can give notice on your airtime and leave for free 

https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150737 Posts
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Registered:

‎11-03-2019 21:00

‎11-03-2019 21:00

@dm1983 yes, once the device is paid off you can give notice on your airtime and leave for free 

https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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‎13-03-2019 14:30

‎13-03-2019 14:30

Hey @dm1983 , did the above answer your question, or do you need any further clarification?

 

If you have any feedback on your experience with O2 as well, please let us know as I'd happily pass any comments on to the Business! :slight_smile:

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
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