on 08-08-2018 13:52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 13:52
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 14:08
Hi @Anonymous
Deposits are returned after 3 months if you have paid every bill on time. You will find it on your 4th bill. If this hasn't happened then ring O2 https://www.o2.co.uk/contactus
Veritas Numquam Perit
- 24415 Posts
- 1062 Topics
- 3819 Solutions
on 08-08-2018 14:08
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 14:08
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 14:08
Hi @Anonymous
Deposits are returned after 3 months if you have paid every bill on time. You will find it on your 4th bill. If this hasn't happened then ring O2 https://www.o2.co.uk/contactus
Veritas Numquam Perit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 15:25
This message is very clear for customers in my situation, and have to go through incompetent people from top to bottom, I am very angry, and you have clearly not offered any solutions!
- 95776 Posts
- 612 Topics
- 7137 Solutions
on 08-08-2018 16:39
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 16:39
This is a community made up of customers and O2 will not see your posts here. You need to contact customer service to have your concerns addressed.
https://www.o2.co.uk/contactus
....not sure which particular boat you are on?
- 24415 Posts
- 1062 Topics
- 3819 Solutions
on 08-08-2018 16:43
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 16:43
@Anonymous Your post is not clear, and O2 is not in the business of scamming customers. As said, this is a customer to customer community. You have been given a link to contact customer service to make a complaint, if you wish. I will tag our community admin team @Martin-O2 and @EmilieT, but that's all anyone here can do.
- 24415 Posts
- 1062 Topics
- 3819 Solutions
on 08-08-2018 17:08
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 17:08
Can someone please explain to me why the OP's name has been changed to Anonymous? @Martin-O2, @EmilieT, I'm confused????
- 151877 Posts
- 650 Topics
- 28847 Solutions
on 08-08-2018 17:27
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-08-2018 17:27
Everyone who deletes their account becomes "Anonymous"
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 7881 Posts
- 468 Topics
- 55 Solutions
on 09-08-2018 16:48
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-08-2018 16:48
@Bambino wrote:
Can someone please explain to me why the OP's name has been changed to Anonymous? @Martin-O2, @EmilieT, I'm confused????
H @Bambino and all! Yes as @MI5 mentioned above we have the new GDPR-related account features that went live recently whereby you can now delete your community account if you wish to do so, and it will then say "Anonymous" in your content instead of displaying your username. You can find more information on how to do this and what the other GDPR-related features are in this topic.