NetFlix

Anton · ‎09-08-2018

I bought a Ipad from o2 which came with the NetFlix offer, after 2 weeks still No email so I contacted o2 firstly to be told you have to wait upto 40 days. then after contacting o2 a further 5 times still no email or code for the offer.

the last time I called they promised they would call back well that was last week, still waiting.

I enter the phone number on the offer web site onlt to be told number not reconised.

MI5 · ‎09-08-2018

You should be able to claim after 14 days https://www.o2.co.uk/netflix but if your number is not recognised you need to call O2 again to get the issue addressed.
I'll tag @Martin-O2 @Marjo and @EmilieT too to see if they can help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anton · ‎09-08-2018

Thanks, but as I have stated I have contacted them 5 times and spent another 45 mins today but still no answers

EmilieT · ‎09-08-2018

Hi @Anton, and welcome to the forum I'd happily get someone to check what's happening with your offer - I'm sending you a Private Message on the forum now, if you could reply to it with some more information that'd be great!

Thanks @MI5 for the mention

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