NetFlix

Anton · ‎09-08-2018

I bought a Ipad from o2 which came with the NetFlix offer, after 2 weeks still No email so I contacted o2 firstly to be told you have to wait upto 40 days. then after contacting o2 a further 5 times still no email or code for the offer.

the last time I called they promised they would call back well that was last week, still waiting.

I enter the phone number on the offer web site onlt to be told number not reconised.

MI5 · ‎09-08-2018

You should be able to claim after 14 days https://www.o2.co.uk/netflix but if your number is not recognised you need to call O2 again to get the issue addressed.
I'll tag @Martin-O2 @Marjo and @EmilieT too to see if they can help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anton · ‎09-08-2018

Thanks, but as I have stated I have contacted them 5 times and spent another 45 mins today but still no answers

EmilieT · ‎09-08-2018

Hi @Anton, and welcome to the forum I'd happily get someone to check what's happening with your offer - I'm sending you a Private Message on the forum now, if you could reply to it with some more information that'd be great!

Thanks @MI5 for the mention

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

NetFlix

Transfer account

VAT BILL

When is my contract ending

Cracked screen

Top up