Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453244 Views
  • 2 replies
  • 2 kudos

Resolved! Problems with Duckduckgo.com - images search not loading and fav icons, problems with IP/DNS?

hi there, i personally use https://duckduckgo.com as a search engine which i really like. i noticed that for some reason when i am on o2 network either 4G or 3G, doesn't matter, the image search is not working, it shows all broken images. the images ...

duckduckgonowork.PNG
Gabrio by Level 1: Joiner
  • 26479 Views
  • 29 replies
  • 0 kudos

Resolved! Emoticons in texts

recently changed mobile from an iPhone where sending messages via iMessage to another iPhone did not charge to a Huawei Mate 20 Pro. Is there a charge for sending these via text?

conor2209 by Level 1: Joiner
  • 1661 Views
  • 3 replies
  • 0 kudos

Resolved! Changing bank account details

How do you change your bank account details that are used for pay monthly sim only contract.

butters by Level 1: Joiner
  • 2104 Views
  • 6 replies
  • 0 kudos

Resolved! Tariff Change and Bolt On

Hi I have requested a change in tariff which is due to take effect on Monday 13th. However, I am also trying to add a one off bolt on to my account as I have run out of data and need a top up before Monday. tried to do this online and it wont let me?

Resolved! Calls not working

It's not letting me call out, just beeping and coming off, can't talk to o2 cus can't make a call and they've had noone available on live chat all day! Can someone help? Any advice

Mgreg by Level 1: Joiner
  • 1115 Views
  • 2 replies
  • 0 kudos

Resolved! Refund?

I have just taken out a new contract with you. My previous contract ended in mid-August yet from September to December I still paid over £50 a month, despite the device plan part of my contract having completed. Can I get a refund?

richardw by Level 1: Joiner
  • 1317 Views
  • 3 replies
  • 0 kudos

Resolved! Boku

Can't pay with boku...

filip291 by Level 1: Joiner
  • 2620 Views
  • 3 replies
  • 0 kudos

Resolved! Failed delivery

Ordered new device and it wasn’t delivered to me but signed for somewhere else have contacted O2 three times now and despite them saying they “have my back” and saying they’re sending a replacement device there is still no sign of it!!!! This was a C...

Alanh1 by Level 2: Apprentice
  • 3386 Views
  • 12 replies
  • 0 kudos

Resolved! New customer transfer old number

I requested number transfer Sunday and understood it would take 48 hours to change. Still not changed. Can't seem to contact o2 on live chat. Had to hold on for ages on phone and gave up. Can I send an email? Not a good experience so far. If anyone k...