cancel
Showing results for 
Search instead for 
Did you mean: 

No service

Slimjim13
Level 1: Joiner
  • 7 Posts
  • 4 Topics
  • 0 Solutions
Registered:
I have no service on an iPhone 4S on O2 yet my wife has 4 bars I. Her iphone 5 still on O2
Message 1 of 26
6,109 Views
25 REPLIES 25

Anonymous
Not applicable

Best sit here and twiddle my thumbs then till data returns!

Message 21 of 26
2,765 Views

MI5
Level 94: Supreme
  • 145768 Posts
  • 635 Topics
  • 28018 Solutions
Registered:
You could always read a book like we used to before 3G came along slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 22 of 26
2,752 Views

Mayho_H
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I have upgraded my 3G SIM to 4G SIM. Put it on new 4G Phone, Power-off old 3G phone, and then Power-on 4G Phone. But it says no service. Network search says "SIM not authorised".

I have tried 3G Phone, powered-on again, then it still works. I do not think SIM swap have not done yet. It has been 4days since I ordered new 4G tariff.

 

Message 23 of 26
2,674 Views

Bambino
Level 85: Esteemed
  • 23347 Posts
  • 1032 Topics
  • 3718 Solutions
Registered:

Have you gone through the sim swap process or have you just put the 4G sim into the new phone expecting it to work? http://swapmysim.o2.co.uk/

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 24 of 26
2,666 Views

Mayho_H
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Thanks. I went through SIM Swap process on the web and also 4g/setting. All works fine now. 🙂

 

Message 25 of 26
2,644 Views

Bambino
Level 85: Esteemed
  • 23347 Posts
  • 1032 Topics
  • 3718 Solutions
Registered:

Glad you got it sorted out.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 26 of 26
2,641 Views