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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237440 Views
  • 2 replies
  • 2 kudos

Resolved! o2 insurance

I broke the screen on my s6 edge so claimed on insurance however they are saying that my phone will be collected on Monday and It will be repaired or i will have a replacement delivered within 5 working days. however I have spoken to a few friends an...

Anonymous by • Not applicable
  • 3074 Views
  • 6 replies
  • 0 kudos

Resolved! Dispatched?

I have ordered my iphone 6s plus, and I have also recieved an email from o2 that my order have been place. Then its been 4 days now and I havent recieved any dispatch email or whatsover.

Anonymous by • Not applicable
  • 2861 Views
  • 8 replies
  • 0 kudos

Resolved! Refresh - Bold Claims

Hey folks, Having been shocked by the price of the lumia 950 (thats a whole other story lol). I decided to review other networks, CPW and sim free options. On the O2 website, they claim that 63% of refresh customers save. Well, I've done the math bas...

Curr946 by • Level 26: Upbeat
  • 3833 Views
  • 16 replies
  • 1 kudos

Resolved! Premium charges

i have just recieved my bill and have 2 charges for a 80333 number that i haven't called/text. how do i stop these charges and get reimbursed by O2?

Anonymous by • Not applicable
  • 3834 Views
  • 7 replies
  • 0 kudos

Resolved! Deposit

HiI paid a deposit when I got my new contract iLate october this yeat and I'm just wondering when I will be getting it back? I pay by direct debit and haven't missed any payments.Thanks in advance.

Anonymous by • Not applicable
  • 2752 Views
  • 17 replies
  • 0 kudos

Resolved! Ending contract

So..when i signed the contract for 24 months i was told that i can end the contract if i pay the phone..i want to know if that's right

Anonymous by • Not applicable
  • 3982 Views
  • 9 replies
  • 0 kudos

Resolved! o2 refresh question (sorry for asking....)

HI all,I have just basically destroyed my lumia 1020 by dropping it and after looking at replacement glass etc it doesnt really seem that cost effective to fix it and am considering a new phone (undecided as of yet which one). kinda stuck with 02 as ...

Anonymous by • Not applicable
  • 1952 Views
  • 10 replies
  • 0 kudos

Resolved! Short Codes

What is Short Code 82288?

Anonymous by • Not applicable
  • 5074 Views
  • 4 replies
  • 0 kudos

Pay & Go Top Up

Please can someone advise if when on Pay & Go with a £10 top up, does any remaining balance get carried forward to the next month or do you lose it when you do your next top up? Thanks

Anonymous by • Not applicable
  • 2951 Views
  • 14 replies
  • 0 kudos

Resolved! O2 coverage of my village pooor for a month now

Our whole village has had poor coverage for a month now.The O2 chat "gurus" vary in their ability to tell me the status. A couple of weeks ago, one cared enough to find out that the local mast has had some work starting 8th August, and that it was "p...

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