Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! contract

Can I change my 2 year contract to one year with 02? Just started?

Resolved! KEEP NO O2 PAYG TO O2 PAYG

THE SIM FROM MY OLD PHONE WONT FIT MY NEW PHONE WHAT DO I DO ? THEY ARE BOTH O2 PAY AS YOU GO.

Resolved! Son's pay as you go top-up

Hi,I purchased a phone for my son for Christmas from an O2 store in Nottingham on 10/12/15.I knew which phone I Wanted-lumia 640,the advisor was very friendly, went to get one,asked a few questions at her computer, then showed me a leaflet about the ...

4G Coverage

I live in Exeter and use an I phone 6. At the moment south of Bristol we have no 4G and outside the main Cities am lucky to get 3G.... When u took out my contract in November 2014, I was assured 4G was imminent ... But staff within O2 seem clueless a...

Resolved! Payments from abroad

Hello all I've recently relocated abroad and have been paying my bill from there (as I only had a few months left of the contract) without any problems. However, since last month I´ve not been able to use my cards, probably because they are not regis...

Resolved! Google Play rewards

HiI've just upgraded my phone and part of the package was £10 Google play reward. Can anyone confirm how I receive this? My parcel arrived today and says it should have a Google play leaflet in it but it doesn't Does this mean I'm missing a code to r...

Resolved! How do I stop auto-top up on Pay as You Go

Hi , I can't seem to find a way of cancelling the auto-top up on a Pay as You account. Can you help?

Resolved! Jumping Ship

I hope I post this in the right bit. Apologies if this is the wrong bit. I'll try to summarise my experience so far: I've got a new PAYG phone on Vodafone (nothing against O2, just an upgrade) and because my number's quite a good one, I wish to trans...

Address Change on Account - How?

No, it isn't as simple as go into your o2 Account and select the device, and billing details... if it were, i would not be here lol... Once in there, it informs you it has sent you a text message with a security code.. to which my reply is 'no it has...

Resolved! Signal in Leeds

I am in Leeds currently undertaking exams and I am curious as to why in the space of a month the signal is terrible on burley road in Leeds Student village accomidation... I can only gain a maximum of 2 bars of signal?

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