No Service

[Decorator]

Hi anyone having this problem I am based in Bedford and all day my iPhone has been down saying no service any one else in this area phoned o2 they say there is a mast down but I am not sure of what there saying, been 12 hrs.

[Cleoriff · Accepted solution]

Hi @Decorator Have you checked this https://status.o2.co.uk/

You could also download the My Network app to report it https://www.o2.co.uk/apps/my-network

There is also a guide here you could check out https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

[MI5]

You can check yourself here https://status.o2.co.uk/ but expect a few days to a week depending on the nature of the fault before it’s fixed.
Once back on line you can call customer service and ask for a goodwill credit for the length of time without service.

[Decorator]

Thank you

[MI5]

Hope it gets sorted soon for you.

[Cleoriff]

Yes...best of luck...