Need for recuring top ups, if not number blocked

[Anonymous]

Hello

Some time ago there was rule that there is need to top up phone every 6 months at least, otherwise number will be  blocked forever even if there are money on it.

How can I find such into?

[adamtemp64 · Accepted solution]

in the t&c section

http://www.o2.co.uk/termsandconditions/mobile/on-pay-and-go-our-service-terms-are-worth-a-read#secti...

7.1. If you do not make or receive a chargeable call at least once in any 6 month period your Mobile Phone will be disconnected and you will lose any remaining credits balance on your Account. If you wish to be re-connected after this time you will be given a new Mobile Phone number.

p.s.

It is not top up it is make a chargeable call

[MI5]

and, you must top up every 999 days too.

[adamtemp64]

@mi5 have you got a link to that I know it was talked about before (for future referance)

[MI5]

Nothing in the T&C's but has been reported on the forum many times in the past.
Two such posts linked below....
http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/Pay-Go-in-credit-Sim-Card-disconnected-W...

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/registered-PAYG-sim-life-if-unused/td-p/216006

[adamtemp64]

Just found one that says 25 years lol

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Bogus-999-day-top-up-rule-is-NOT-in-the-T-Cs/m-p... came from complaints review service Time o2 put this in the t&c to stop confusion.

[MI5]

LOL, yes, it would be useful, although I would guess that if a phone was not used for 3 years it would be deemed redundant?

[gemz4the1]

If it is blocked, you can call O2 up and ask them to unblock it.  It happened once with my nans phone (she only has it for emergencies).  I don't know if this is common practice with O2 or a one-off but there is no harm trying.

[MI5]

They will reinstate the number as long as you get in quick enough for the number to have not been reallocated to someone else. (the reason they cancel the sim's is to free up phone numbers for new customers etc).