on
26-07-2025
08:02
- last edited on
26-07-2025
12:49
by
DanielPA
I am trying to get 4 x sim only monthlys the deal is on both uswitch and Money Saving Expert. I click through on the deal, set up my O2 account and when I go through complete purchase it gets blocked either with you've exceed the maximum number allowed or if I put it through as a single SIM just blocked. I've been to a shop and spent hours on the phone to the call centre in India to no avail. There wont be any genuine fraud or credit risk. I'm trying to then port my 4 sims from Vodafone to O2, any advice please?
26-07-2025 09:37 - edited 26-07-2025 09:54
26-07-2025 09:37 - edited 26-07-2025 09:54
@Musky wrote:I am trying to get 4 x sim only monthlys the deal is on both uswitch and Money Saving Expert. I click through on the deal, set up my O2 account and when I go through complete purchase it gets blocked either with you've exceed the maximum number allowed or if I put it through as a single SIM just blocked. I've been to a shop and spent hours on the phone to the call centre in India to no avail. There wont be any genuine fraud or credit risk. I'm trying to then port my 4 sims from Vodafone to O2, any advice please?
As O2 runs a credit history check on you for each new contract, @Musky - if you need to have 4 new contracts all on O2, you'll have to spread the purchases out. Typically allow 28days between successive hard credit checks, then you may be where you want to be.
https://www.o2.co.uk/shop/eligibility-checker?resetHtmlCache=360
Easiest is to take 3 x O2 PAYG, move your contract, or take out new, to O2 first, then try again in a couple of weeks to move one PAYG to Contract, and so on over next 3 months.
Guide: Migration & porting into O2
Guide: How does O2 Refresh work?
Good luck!
on 26-07-2025 09:39
Doubt if O2 will allow 4 deals through the likes of USwitch etc.
O2 stores will not offer those deals
Looks like your attempts have been flagged up as problematic
You could try the Sales Team on 0800 081 0255
You could