Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455546 Views
  • 2 replies
  • 2 kudos

Resolved! Dissapointed with O2 :(

Hi all, here’s my problem,I’ve been with O2 for seven years and up to my latest bill I’ve been very happy with them. I moved a while ago to Pay Monthly whist I still had my Blackberry, and paid around £20 including the Blackberry bolt on. In December...

Anonymous by Not applicable
  • 4013 Views
  • 21 replies
  • 0 kudos

Resolved! Refurbs out of stock

My contract expired in November and I would like to upgrade to another IPhone. I can't afford a new one but a refurb would be perfect however these have been out of stock since my contract ran out. Does anyone have any idea when new stock will arrive...

Anonymous by Not applicable
  • 1955 Views
  • 5 replies
  • 0 kudos

Resolved! Changing My Phone Contract From Personal To Business

Both mine and my wifes contracts ended last month,we now wish to have two buisness contracts with our original numbers.Could anyone explain the best way to do this and what infomation O2 needs regarding company details and old contract details. Many ...

Anonymous by Not applicable
  • 7948 Views
  • 4 replies
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Resolved! Subject Access Form

Can anyone tell me where I can find the Subject Access form on the website?

Anonymous by Not applicable
  • 3403 Views
  • 5 replies
  • 0 kudos

Resolved! Accessing voicemail from my lost phone

so left my Iphone on a plane yesterday, im waiting to hear from the airline as to whether the cleaners handed it in. But need to access my voice mails that I had already listened to while abroad (so my voice mail was def working). I tried to ring my ...

Anonymous by Not applicable
  • 2322 Views
  • 2 replies
  • 0 kudos

IF YOU ARE BUYING A MOBILE PHONE READ CAREFULLY

I recently purchased 2 mobile phones on payg . both are faulty and after 7 calls to o2 i have been lied to as i tried to return the phones, but o2 won't forward me the returns address. they made me top up both phones , i spent 5 hours on the phone sp...

Anonymous by Not applicable
  • 3373 Views
  • 16 replies
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Resolved! Check Operator Services

I am on Pay & Go Mobile. Its always been ok. I want to top up my credit via voucher. When i ring 4444 all i get is an on screen message saying 'Check Operator Services'. Is this resolved via O2, or by using my phone, allthough i tried that & cant fin...

Anonymous by Not applicable
  • 41081 Views
  • 11 replies
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Resolved! credit check, address problem

I am going to get an O2 contract through the Carphone Warehouse. But they said I have not passed the credit check from O2 because my address is missing in the O2 system. Called the CW, they said they cannot do anything because it is the O2 system. Ca...

Anonymous by Not applicable
  • 9421 Views
  • 28 replies
  • 0 kudos

Resolved! Pay as you go - regular top ups required?

Hi, I recently was in the UK for 5weeks and purchased the O2 Pay as you go with Unlimited tariff. Now that I am back in my home country, how do i keep the O2 no. that i had valid for my next use? How do I ensure that the same O2 no. I had can be used...

Anonymous by Not applicable
  • 4707 Views
  • 10 replies
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Resolved! A little confused!!!! please help!

I currently have a 12 month simplicity contract which is due to end in march. The phone wasnt included in a deal, I bought it from somewhere different a year earlier so they had just sent me the sim.Last night I upgraded my account to 02 refresh and ...

Anonymous by Not applicable
  • 2712 Views
  • 9 replies
  • 0 kudos