Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! delivery tracking

how can i find out when my new phone is going to delivered? tried doing this on uk mail but it says that i need to input the consignment number or reference number. how do i find this out? thanks.

Resolved! How to transfer excess airtime balance to bank?

Is there any way that I can take out some of my call credit and turn it into cash. Like pay it into a bank account or something?

Resolved! 'Standard' Calls on Pay and Go Go Go

Hi. I'm new to O2 and to writing in a forum but this has annoyed me. My tariff gives me 500 free texts, 100 mb data and 75 mins to O2 mobiles and uk landlines - or so it says. However the call I made today (my first) was charged. Apparantly all uk la...

Resolved! Blocked caller??

Hi, My phone will not accept calls off my partners phone but will off all my other contacts. She can text me but cannot call me.O2 sent me a new sim card but this has'nt fixed the issue.She has contacted her provider and they are adamant it is not an...

Resolved! Fair usage policy - On & On Tariff

Hi All,I am on Pay monthly On & ON tariff with unlimited minutes and text. They say that a fair usage policy guides the unlimited usage. Any idea how many minutes and texts ? I don't text much, so interested in the allowance of minutes. JK

let down by o2

hi, i am at the end of my tether! been with o2 since it was invented and always been happy, until. last july upgraded on line to iphone 4s. sighned new 24 month contract because i believed i would never have reason to look elsewhere. within a few day...

Resolved! Transferred Existing Number But My Calls Are Barred

Hi I recently bought the Samsung Galaxy S3 Mini and applied to transfer my existing number from Tesco to O2. Apparantly the transfer of the number has gone through to my SIM but when I try any outgoing call it says that my calls are barred. I can als...

Resolved! Switching from and old contract to a new one (O2 to O2)

Hi, I am a current O2 customer but instead of upgrading through O2 I went through a third party (dial a phone etc.) as the deals are much better. I want to know how I go about cancelling my old contract and switching the number over my new contract. ...

Resolved! Link From Connection Manager to O2 Account

I have installed 'Connection Manager' from an E173 dongle and entered the details for my O2 number for mobile broadband and my mobile phone (not O2). I have created an O2 account for the mobile broadband number and added money successfully. However w...

Resolved! Upgrading

I upgrade my phone next month and I was just wondering how keeping my number works? I am currently with o2 and when I upgrade does the tarrif I choose automatically go onto my sim card I have now or will I get a sim card with a new number and have to...

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