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1 ACCEPTED SOLUTION
Accepted Solutions
- 122826 Posts
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Hi @Lxurie
You can check in My O2 by viewing your bill via this route. It will show on the last page
https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
Or ring customer services https://www.o2.co.uk/contactus
(which is probably the quickest way if your bill hasn't been generated yet)
- 122826 Posts
- 826 Topics
- 7467 Solutions
Hi @Lxurie
You can check in My O2 by viewing your bill via this route. It will show on the last page
https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
Or ring customer services https://www.o2.co.uk/contactus
(which is probably the quickest way if your bill hasn't been generated yet)
- 144188 Posts
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It will show as a credit in your MyO2 http://www.o2.co.uk/myo2
Bill credits are preceded by a minus sign, ie -£21.00 for example.
Bill credits are preceded by a minus sign, ie -£21.00 for example.
- 5434 Posts
- 304 Topics
- 65 Solutions
Hi @Lxurie, and welcome to the Community 
Did the advice above from @Cleoriff and @MI5 help you find out more about your payments?
Please let us know if you're still stuck, or if it's all sorted 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
