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Lost SIM - No I.D

Jimbobennett
Level 1: Joiner
  • 1 Posts
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Registered:

hello there,

On saturday 2nd march i had lost my phone and my I.D. I have been unable to retrieve my I.D and for this I am unable to retrieve my SIM card in store. 
from insurance I have obtained my phone but I am in desperate need of my SIM card. I want to know the details of how to obtain it without I.D

 

All the best,
James

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MI5
Level 94: Supreme
  • 123786 Posts
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Registered:

@Jimbobennett report it as per help here and O2 will send you a new sim in the post https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123786 Posts
  • 611 Topics
  • 20008 Solutions
Registered:

@Jimbobennett report it as per help here and O2 will send you a new sim in the post https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Bambino
Level 74: Whizz kid
  • 18705 Posts
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Registered:

@Jimbobennett  You should also report the loss of your phone and ID to the police.

I DO NOT WORK FOR O2



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Anonymous
Not applicable

You will also be liable for the first £100 of charges if somebody else found & used your sim 

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