02-09-2024 18:50
So I recently received an email from O2 and I wanted to make sure it was legit.
It was regarding a late payment and states that a payment is overdue by X amount. It states that if not paid in 16 days that my contract will be cancelled and my services will be stopped. However, when I check my O2 app, all my payments are up-to-date and nothing mentions an absurd "£107" charge.
Is the email legit? : o2payments@s-email-o2.co.uk
02-09-2024 18:52 - edited 02-09-2024 18:53
02-09-2024 18:52 - edited 02-09-2024 18:53
Probably a scam, but regardless of legitimacy, you need to check directly with O2.
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
02-09-2024 18:56
Smells like a scam
O2 don't give you 16 days notice for putting restrictions on your account
If a payment is overdue they action bars within3 or 4 days
02-09-2024 19:57
Undoubtably