on 09-07-2023 15:12
Day 5:
We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08.
3 o2 shops, phone calls into 202 no one has done anything to help. I’ve unpaired the Watch, restored from back up and set up as a new watch!
help please :,(
Solved! Go to Solution.
on 06-03-2024 14:55
on 06-03-2024 14:55
Hi @pgn,
What resolved my issue with 08 code was to unpair the Apple Watch, call 202 and request a replacement eSIM for the iPhone (if you have plastic Sim transfer to eSIM) active it via QR code. Once activated pair the Apple Watch with the iPhone. I was able to set up airtime plan again. Hope this helps?
on 09-07-2023 18:30
I now what u mean they so unhelpfulful thay was with me when my 02 app was not working no help at all
on 10-07-2023 10:37
There are some more Apple watch issues for you to check out @O2Sarah- .
Can you see if you can help @Hez and @Denzil2321 please?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 10-07-2023 13:02
on 10-07-2023 13:02
Thanks for the tag @gmarkj
@Hez and @Denzil2321 I will send you a private message to see if I can help 😊
on 11-07-2023 19:52
on 11-07-2023 19:52
on 13-07-2023 18:50
on 13-07-2023 19:04
on 13-07-2023 19:04
on 13-07-2023 20:06
Ok thanks
on 13-07-2023 20:07
on 17-07-2023 11:26
Same issue here - really frustrating and going on for a month now - really appreciate any help anyone can offer please.