Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Resolved! No service pay bill

Trying to log on and pay my bill but can’t due to no service 


Can you tell me if I am now out of my contract? I got a message suggesting I am but want to check before I start looking at my options? ************ Penny [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks...


Hi have an account with 02 the number listed is the temporary number and no other number is listed So I can't log in to it Any ideas what to do would be appreciated

Resolved! change tarriff

Could I change tarriff from pay monthy to pay as you go?

Anna1987 by Level 1: Joiner
  • 1 replies
  • 0 kudos


I have always been on monthly contract with o2, I have just upgraded to Samsung Galaxy s24 ultrahow can I keep my mobile number ?

JED9 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Latest Bill

Hi, could you kindly let me know what the £14.49 is on my latest bill. It says it is for Google Play on the 22nd May at 14.52. I am not sure what this is? Thank you, Timea

Timea49 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! New Customer

Hi, I want to begin a new contract with O2 but I also want to choose the date the switch goes through.

Resolved! Travel bolt on

I have texted the number to get a travel bolt on but I have received no reply. I am on holiday in Albania

Ben1231 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Unable to see my device on my O2 account

I have three phone numbers registered to my name but when Iog into my accountI can only see one account and if I try to change anything it wants to send the security code to two devices that belongs to family members and not my own device as it is no...

ll1971 by Level 1: Joiner
  • 1 replies
  • 0 kudos