Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My O2 bill

My bill is overdue for £52.66p and I was wondering if you would be able to let me pay it on Thursday 1st Feb please?

Problem accessing Bill

Hi, anyone help with this problem?Every month when I click on "download and print latest bill" it just takes me to an error screen with the below message, and I cannot access. Everything else on my online account is fine. This is either a server or b...

Resolved! Contract

Hi I have a pay monthly service and I had a 12 months contract. It is suppose to end today that is 28th January. My app still shows that I have to pay. What is to be done since I have moved back to my home country and it doesn't make sense for me to ...

Resolved! Contract end

How do I find out when my tablet contract ends. Will o2 stop taking the direct debit. I can't access the details on my o2

Resolved! Help I am in Vietnam and I cannot get on the Web and cannot always make calls.

Help I am in Vietnam and I cannot get on the Web. 02 are quick to take the money not yo quick to provide a Service Switching time soon I thinkn!!

Resolved! O2 Travel Inclusive Zone -- which countries can be called/texted to for free?

The O2 Travel Inclusive Zone is described as "a daily allowance of unlimited texts, minutes, and data roaming in 27 of our international O2 Travel destinations". What can the daily allowance of unlimited texts and minutes be used to make calls/send t...

Resolved! Switching tariff

If I switch tariff does it extend my contract?

Resolved! Return my fold5 back

I need a bag to post my old fold5 back

Resolved! Can I upgrade if I pay off my device plan?

As mentioned above can I pay off the contract and upgrade early? Also as I have the anytime switch up if I upgrade will it move me over to the 90 day switch up T&C?

speaking to a human being who can actually help

How in gods creation do you actually speak to a clued up human any more and not some automated message circle jerk or broken A.I bot nonsense.This company has slid so down the hill it's at the bottom of the ocean!

O2

Forum Posts

Read here to learn how to apply a Blue Light discount!