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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phone and case not delivered

I ordered a new iPhone 15 and case as part of a new contract on Thursday 20th June. It was supposed to be delivered on Friday 21st June.It was not delivered and I had no communication, however by the evening of Friday 21st June my order was set to "C...

Resolved! Data usage

I have reached my mobile data limit for the first time ever.how do I find out what has caused this

NHS discount

Helloi I was given instructions to go toO2 open and log in and it will ask for my discount code but once I log in a just get the home page and can’t find were I need to add discount code and pay slipthanksemma

my order

can you help i have not received my order yet.i was told i would receive it on the 28th.i dont know whats going on thanks ted.

Cancel contract

Hi, I’m in the process of moving my number onto my work phone. I want to make sure my contract is cancelled.

Paying my final bill

Hi. I am looking to pay an outstanding final bill to an account I have canceled. I have moved to the US and cannot call any of the free numbers.

Virgin Media Volt

I am a pay monthly o2 customer.on 5mb of data. I switched to Virgin Media last Saturday. But when I go to Myo2 to get the double data benefits it says "it doesn't look like you're eligible". Any ideas how I get the volt benefits?

Cancel contract

I’m trying to contact 02 to cancel my contract

first internet bill schedule date

HiCan you confirm the actual date for my first direct debit for this newly arranged internet contract thanks ?

Wrong number chosen on upgrade

I upgraded a phone for my second number on my account but it has upgraded my number and changed my tariff to the new phone and tariff

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