Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! how do i speak to someone

How do i speak to advisor

Resolved! Order sim card replacement

Hi

About my sim contact

Hello Sur/Madam, First of all I have a big problem here right now I list my sim contract and at the moment I am out of the country in Philippines, I lost my sim when I get here and I don’t have any access to get the code every time I am log in online...

Extra call charges

They were a £96 extra charge on my account that I was not aware of

Volt

I joined 02 phone service when virgin said we merging.i upgraded my phone and now lost my volt and they keep saying i have to wait, even though i went to store and we have both raised concern, my second phone should have double data which has nearly ...

Resolved! Billing date

The pdf of the bill for the number clearly states it runs to 4th August 2024.But on the website it says the monthly contract will renew on 28th of July, which is a change for this number.I have just concluded two contracts for other numbers under my ...

14 day change of mind

I wanted to cancel my new contract within 14 day, but I wanted to change my tariff to pay as you go.On day 9 i called 202, a person I spoke to, said i will need a new sim card, after receiving my new payg sim card i was told to call 202 again to tran...

Paying a bill

I have an email stating my bill is ready but I can't access my o2 account to pay it

Leaving o2

Ihave transferred my mobile contract. My contract with o2 expires this month. What do I have to do to make sure the contract is cancelled?

Message

More info (Highlight to read)More info (Highlight to read)Hiya just a quick message I’m not able to pay my bill until Monday that’s wen I get paid but I really need my internet and calls putting back on incase of and emergency with my children Hiya j...

O2

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