Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Final refund

You promised me a final refund on 30/7/24 which I have not received

Resolved! transfer another number

i need to transfer another number to my second phone

Leaving O2

Can anyone anywhere help. I have asked for a PAC code which I received as I am moving from o2 to Vodafone. The process should have happened on the 4th Nov, however it didn’t as O2 have not sent over all the files. What files, god knows. The issue I a...

Migrated my account, SIM not working

This afternoon I (painfully) migrated my 02 account to my new 02 contract (word of warning this isnt as easy as people on this forum have said, I was passed around 4 people and only the last person understood what I had asked) My correct mobile numbe...

accessing my O2

helloI had to bar my phone yesterday because I thought I lost it. I found it now, but I can't access Myo2 because I cannot receive messages from my phone. Can you help?

Credit check

Yesterday I applied for a contract, I entered my email address wrong but I did try and change it and it said done, they said I had to wait 24 hours for a decision

Resolved! Esim

Hi there. Transferred my e sim to my new phone and it isn’t working

Resolved! I need a physical copy of my phone bill

Hi, I really need a physical copy of my phone bill. How can I get one sent? Thankyou.

Ordered the new iPhone but won’t let me log in for my o2

Hi I’ve recently ordered the iPhone 16 and have to wait up to two weeks to get it delivered.. no problem but my issue is I can’t track it through the app or website it’s saying I haven’t placed any orders and says I haven’t got access to the app just...

Rolling plan

The rolling plan has taking the money from my bank account but the data has not been credited to my account?

O2

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