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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237175 Views
  • 2 replies
  • 2 kudos

Cancelling a bolt on / extra

Can anyone help, I am trying to cancel a bolt on which renews next month. Everything says do it in MyO2 but I have nothing showing the means to cancel it, only to add on more bolt ons. Can anyone therefore direct me to where on the MyO2 page I can fi...

GWarrior by • Level 1: Joiner
  • 14329 Views
  • 12 replies
  • 0 kudos

Resolved! Pay off phone

Honest o2 you need help ..... my partner left me give me my phone I had took contract out for her . I cancelled it had a bill of £277.10 been trying to pay it for 13 days can not as it her email address the phone is off. 20 calls sent to shop no one ...

Bill

Live in Dublin and trying to pay my father's bill who lives on northern Ireland but any card details I entered won't work . And won't accept any direct debit details either

Nicky2024 by • Level 1: Joiner
  • 84 Views
  • 1 replies
  • 0 kudos

Resolved! Name change

My name is spelt wrong on my account 

Resolved! Expensive bill

Hi, I have the iPhone 11 Pro Max and I’m paying over £75 a month, 2 people I know very closely have the brand new iPhone and are paying £35-£45, they get more data than I do also. How can I look at lowering try bill every month? And if that don’t wor...

LD1994 by • Level 1: Joiner
  • 1604 Views
  • 4 replies
  • 0 kudos

Redeem extra

I’m trying to Redeem an extra - Disney 3 months free. Have got to screen with Redeem this Extra button but nothing is happening.

LynS2 by • Level 1: Joiner
  • 114 Views
  • 1 replies
  • 0 kudos

Resolved! Delay in pre order Apple Watch

Ordered the new watch 18Sept and still waiting, and no one seems to know when they will have stock. Received a text Saturday 14.06 saying delivery is expected Sunday then a text Sunday at 14.06 to say Monday contacted O2 said it’s an error as they do...

emlou8 by • Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Resolved! can finish my contact

omg i need help to finish my contract please someone to contact with me i am trying with this website 20 minutes and i cant reach live chat so long time

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