Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can’t log in to o2 - No phone number

Recently moved over from a different provider, gave o2 my PAC code, set up my contract, but now I cant get my e-sim. To get my e-sim i need to log into o2, but to log into o2 i need a phone number. The two provided on the login screen don’t work (bot...

Bill payment

I’ve paid my bill - why is it not shown as paid??

Can’t start the process to keep my number on the O2 app

I’m new to O2 today and on the app I’m trying to keep my number. I try to click on the “i’ve inserted my sim button” it loads and then does nothing. I really want to keep my number but i’m not having any luck so far.

Account name change

Hellomy first name is not spelt correctly can you fix that for me please ?

Resolved! Migration

I have asked for my pay as you go number to be transferred to a monthly contract, I am now pay a monthly contract but my number has not been transferred

Extra charge

Hi there Can You explain me why I been charged for amazon prime £8.99 ?

03303413683 scam ?

been getting repeated calls from this number asking for direct debit details for a o2 sim I took out a sim with my broadband and all details for direct debit, code for number transfer were taken then on the online form ! Is this legit I keep ignoring...

Bill

Hi my number is ************. I need to pay my last final bill as I cancel the contract . But I can’t view my bill on my 02 app [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Phone bill

How do I find out how much I still have left to pay off my device?

Data lost?

HiI recently broke the screen on my s23 ultra and sent it in for repair, the screen was totally unusable and I could not access the screen to do any backing up, I now have an s24 ultra but do not have access to the old phone (o2 have it) to use smart...

O2

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