cancel
Showing results for 
Search instead for 
Did you mean: 

I'm hoping to move to a new place to live soon - How do I change the billing address for my accounts

Anonymous
Not applicable

Above.

 

Following a visit to a new supported living place in High Green, Sheffield on Tuesday, it's likely I could be moving from my current abode soon, therefore I'd need to transfer the billing address for all my utilities such as my phone, smart watch etc.

 

I could do without having to physically go to the shop or call the non UK call centre because they don't understand me (I have a very strong Yorkshire accent) so would there be an online way to do this?

 

Message 1 of 9
1,451 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 70: Enigma
  • 10700 Posts
  • 112 Topics
  • 1972 Solutions
Registered:

You can change it in Manage My Details section of MyO2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 9
1,446 Views
8 REPLIES 8

Enlli
Level 70: Enigma
  • 10700 Posts
  • 112 Topics
  • 1972 Solutions
Registered:

You can change it in Manage My Details section of MyO2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 9
1,447 Views

MI5
Level 94: Supreme
  • 154611 Posts
  • 658 Topics
  • 29437 Solutions
Registered:

As you're going in store tomorrow anyway, why not do it all at the same time?

But as previously stated, you'll need ID so don't lose it on the way wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 9
1,424 Views

jonsie
Level 94: Supreme
  • 98543 Posts
  • 616 Topics
  • 7251 Solutions
Registered:

@MI5 wrote:

As you're going in store tomorrow anyway, why not do it all at the same time?

But as previously stated, you'll need ID so don't lose it on the way wink


But he has no photo ID?

Message 4 of 9
1,421 Views

Anonymous
Not applicable

You HAD to go there....


And people wonder why I don't post much...

 

Message 5 of 9
1,313 Views

Anonymous
Not applicable

Also, I haven't moved yet.

 

Message 6 of 9
1,313 Views

MI5
Level 94: Supreme
  • 154611 Posts
  • 658 Topics
  • 29437 Solutions
Registered:

@Anonymous wrote:

You HAD to go there....


And people wonder why I don't post much...

 


Grateful for small mercies I guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 9
1,307 Views

jonsie
Level 94: Supreme
  • 98543 Posts
  • 616 Topics
  • 7251 Solutions
Registered:

I don't think he posts enough

I always find them .... err interesting....

Message 8 of 9
1,284 Views

madasaf1sh
Level 79: Lord of the Boards
  • 13238 Posts
  • 91 Topics
  • 3347 Solutions
Registered:

We have warned the local shops up at High Green already, about a serial complainer lol 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 9 of 9
1,242 Views