Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 431450 Views
  • 2 replies
  • 2 kudos

Resolved! New Phone

Have ordered a new phone being delivered tomorrow but will not be able to set up until Tuesday. Will this be a problem?

LyA6R by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! Partial Number Porting

Number ported yesterday, and people calling it get to me - but - when I call them, the temp number I had been given shows on their phone. Any advice on how to correct this?

Resolved! virgin started O2 contract without authorisation. How to cancel???

I was interested in virgin media, but after a few run ins I cancelled the installation. I didnt realise that they had gone ahead and gotten me an O2 account. I have made a payment out of the bank already but have no SIM/Phone. How do I cancel this th...

birchy74 by Level 1: Joiner
  • 1330 Views
  • 5 replies
  • 0 kudos

Resolved! Volts benefits

My volts benefits are turning off 

Rosy72 by Level 1: Joiner
  • 520 Views
  • 2 replies
  • 0 kudos

Remove Adult content lock

Basically I’d like to know how I’m supposed to have my O2 Adult content lock removed on my pay monthly contract without having ethier a Credit Card,Passport or a Drivers licence ?

RyanM623 by Level 1: Joiner
  • 8786 Views
  • 13 replies
  • 0 kudos

SIM only through Uswitch can't cancel with O2

Hi there. Yesterday I"upgraded" my 3 lines in my account. From paying £20 per month for 75 GB I have gone for £9.5 for 50 GB. Today, however, I've seen another deal for £10 for 100GB and I called O2 to cancel all 3 "upgrades" (within the 14 day cooli...

Resolved! U switch

Currently out of contract and found a good deal on switch but once I add to my basket on o2 and check out I can’t see how I just upgrade my no

Slimjim13 by Level 1: Joiner
  • 987 Views
  • 2 replies
  • 0 kudos

Left giffgaff for an 02 contract sim i have lost the 02 sim and my giffgaff is deactivated (read on)

I have been with Giffgaff for years on a PAYG top up as i use it and need it. In the last few months i got baited into a virgin media/02 sim contract deal with 02. I have been paying for around 5 months a PAYG giffgaff top up and around £30 a month 0...

SIM card not working

My SIM card has stopped working has not got a signal anymore? My number is *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Linsey88 by Level 1: Joiner
  • 818 Views
  • 4 replies
  • 0 kudos